Terms and conditions

HSA – Terms and Conditions of Use

This is a contract with HSA. Access to the online materials is through our e-learning site. Please carefully read the following terms before accessing this site. By accessing the site (which includes, visiting, registering, purchasing or accessing a course) you accept and agree to all of the covenants and conditions imposed in this agreement. If you do not agree to these terms, you may not access the site. By using this service, you agree that you have read, understand and agree to these terms. You also agree to review this agreement periodically to be aware of modifications to the agreement, which modifications HSA may make at any time. Your continued use of this site will be deemed your conclusive acceptance of any modified agreement.

  1. General

    1.1 HSA reserves the right to change the content used at any time.
    1.2 Customers who fail to complete the e-learning CiHS program in the time available will not be eligible for a refund.
    1.3 Customers will receive an electronic notification prior to the course end date.
    1.4 All rights not expressly granted herein are reserved.
    1.5 These Terms and Conditions shall be governed by and construed in accordance with the laws of USA.
    1.6 If you do not agree with these Terms and Conditions you must cease the program immediately and notify HSA of your intent not to continue.


  2. Financial

    2.1 HSA quotes prices and issues invoices in US dollars (USD). The customer must pay in the currency shown on the invoice.
    2.2 Currency conversion charges from any other currency to that of the invoice is the responsibility of the customer.
    2.3 Any sales taxes relevant to the country where the course takes place will be added to the course fees in accordance with that country's tax regulations.
    2.4 By signing our purchase agreement, you are agreeing to our payment terms.
    2.5 Program fees include the licensing of training materials to a limited period of time to and appropriately qualified program content. Each license is valid to one person only and cannot be exchanged or shared.
    2.6 HSA reserves the right to review the pricing and take appropriate action when changes to program specification occur beyond our control.
    2.7 All discounts, whether advertised or stated in correspondence, are mutually exclusive i.e. only one discount can be applied to any one booking.


  3. Cancellation Policy

    3.1 All cancellations must be received in writing.
    3.2 If a customer cannot access the module online via www.happinessstudies.academy because they fail to meet the required system requirements, then HSA will not take responsibility or give a refund to the purchaser. It is the customer’s responsibility to test their system for any compatibility issues prior to signing the purchase agreement.
    3.3 The start date of all access is deemed to be the date that the customer first has access to the HSA e-learning program. HSA will make one attempt to warn the customer when this access period has ended. After this attempt HSA can no longer guarantee access to the courses or that certification will be possible.


  4. Refunds

    4.1 Once purchase agreement is returned you will be given automatic access to the online materials for HSA e-learning platform, no refund is available after you have accessed the e-learning portal.
    4.2 No refund is given where a delegate does not complete the course or submit an assessment.
    4.3 No refund is given where a customer does not use the full number of licenses stipulated in the purchase agreement.


  5. Materials and Intellectual Property

    5.1 The training material is property of HSA.
    5.2 This training material has been prepared, maintained, updated and distributed by HSA.
    5.3 The use of the training material on our program is restricted to the Registered User who has been supplied with the log in details by HSA.
    5.4 The Registered User shall not copy, share, modify, transmit, distribute, or in any way, exploit the copyrighted materials provided by HSA other than for their own individual training. Use for any other purpose is expressly prohibited by law and any violators will be prosecuted.
    5.5 The Registered User shall not permit anyone else to copy, use, modify, transmit, distribute, or in any way, exploit the copyrighted materials.
    5.6 The materials made available by HSA are provided "as-is" without warranties of any kind, either expressed, or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
    5.7 HSA does not warrant that the materials will be error free including technical inaccuracies, nor free of viruses, or other harmful matter. The entire cost of any necessary service, repair, or correction, is the Registered User's responsibility.
    5.8 HSA may make improvements, or changes, to this material at any time without prior notification.
    5.9 All rights not expressly granted herein are reserved.
    5.10 These Terms and Conditions shall be governed by and construed in accordance with the laws of England, Wales, Ireland and Northern Ireland.
    5.11 If you do not agree with these Terms and Conditions you must cease to use the e-learning immediately.